Modern CX 2016

Last week, we were back in Las Vegas again for Oracle Modern Customer Experience Conference!  Instead of talking to customers and partners, we had the honor of chatting with UNLV Lee graduate students (@lbsunlv) and getting their feedback on how we envision the future of work, customers experience, marketing and data security.

We started off with Noel (@noelportugal) showing the portable Smart Office demo, including the Smart Badge, that we debuted at OpenWorld in October, followed by a break out session for the gradates to experience Glance and Virtual Reality at their own leisure.


The event was a hit! The 2 hour session flew by quickly. The same group of graduates who came in for the demos at the start of our session, left at the very last minute when we had to close down.

Experiencing these demos led into some exciting discussions that following day between the UNLV Lee Business School panelists and Rebecca Wettemann (@rebeccawettemann) from Nucleus Research (@NucleusResearch) on the future of work:

  • How will sales, marketing, customer service, and commerce change for the next generation?
  • What does the next generation expect from their employers?
  • Are current employers truly modern and using the latest technology solutions?

While all of this was going on, a few of the developers and I were at the Samsung Developers Conference in SF discussing how we could build a more connected future. More on that in the next coming posts!

Leave a Reply

Your email address will not be published. Required fields are marked *