90-9-1 Rule Skews the New Web

You’ve probably heard of the 90-9-1 rule of communities, outlined here by Jakob Nielsen. If not, here’s the summary: In most online communities, 90% of users are lurkers who never contribute, 9% of users contribute a little, and 1% of users account for almost all the action. News over the past couple weeks underscores this… Read More

Mix: Year One

Mix is one year old today. Seems like it’s been around forever, at least to me, but you’ll recall we launched it to very little fanfare at the beginning of OpenWorld 2007. Mix didn’t really get much promotion at all until Marketing decided to solicit session ideas from the community for OpenWorld 2008 back in… Read More