Feeling Lucky?

I always find it noteworthy when a handful of stories about a single company or service pop up within a day or so. Usually, none of them alone is all that interesting, but as a collection, they sometimes form a story that I find blogworthy. This time it’s Google’s Web Search. Totally weird to see… Read More

More on Social Search

So, yesterday I started making the case for social search as an excellent way to find information locked away within an enterprise, and the ability to get good information from social search pays for investments in social networks. I didn’t cover much detail though. So, that’s the focus of today’s post. Social search in my… Read More

Social Search Wins

When you start talking to an enterprise crowd about social networking, inevitably someone asks for real business benefits, a.k.a. ROI. I know, hard to believe. When we first started the ‘Lab, Paul used to ask how many people have a Facebook/MySpace/LinkedIn account. Usually less than half the room would raise hands, and that number went… Read More