Mix Updates

Rich, ENTP and I spent last week fixing some issues in Mix that you may have seen. Suggest a session for OpenWorld has driven steady traffic into Mix, and we’re rushing to fix bugs that people have encountered. Virtually all of the recent fixes have been around suggest a session, which makes sense because that’… Read More

Just Add Enterprise

If you read here, you’ll know I’m not a fan of the term Enterprise 2.0, at least not when it’s used to refer to Web 2.0 practiced behind the firewall. I know why people feel the need to differentiate Web 2.0 and Enterprise 2.0; Web 2.0 suffers from an image problem, i.e. it’s associated with… Read More

Web 2.0 Expo Review

The whole ‘Lab gathered in San Francisco last week to attend the Web 2.0 Expo, which explains why the content here has been stale for a week. After a Monday huddle with Rich to plan the upgrade of Connect, our internal version social network and idea site to the Mix code line, we headed to… Read More

Data Visualizations

After a slow Twitter weekend, I stumbled across a new Twitter tool, TwittEarth, via Mashable. This is a beautiful representation of Twitter’s public timeline, similar to twittervision, but with goofy avatars in 3D. It reminds me a lot of the work stamen design has done with Digg, e.g. arc. The visualization shows how many people… Read More

What’s Next?

Lately, our plans have started coming into focus. If you read here, you probably know we built Mix with ThoughtWorks back in November. Since January, Marketing has been making plans to use Mix a lot more heavily, starting with this year’s Openworld. Yesterday, I told you about the project and the new direct messaging feature… Read More

AppsLab: Year One

A year ago was my first day at AppsLab. Paul and I huddled (virtually) to talk about plans for the team. It was exciting stuff. We had a unique opportunity to operate like a startup within the bowels of a huge corporation. We had simple plans that I used a mnemonic device to remember, the… Read More

Customer Service that Works

I’ve covered this topic twice before, but it really deserves more airtime. Paul’s summary of Under the Radar on Monday received comments from two of the companies he mentioned, from the CEOs of those companies. You read that right. Similarly, my most recent post on FriendFeed got a comment from one of the founders. This… Read More

Spring Conferences

We’ve been pretty busy with conferences lately, and that looks to continue into the Summer. Paul attended Under the Radar The Business of Web Apps: Where the Web Goes to Work last week, and I think he’s working on a post summarizing his thoughts. Rich spoke at the JRuby Meetup a few weeks ago, and… Read More

FriendFeed is for Lurkers too

If you missed it, over the weekend, there was quite a testy blog war between Louis Gray and Duncan Riley, ostensibly started by FriendFeed or rather differing opinions of it. Short version: Duncan doesn’t find value, Louis disagrees, obscenities ensue. Makes for a good read. FriendFeed has been all the rage lately among the usual… Read More

More Fun with Numbers

Rich and Anthony deployed a few key fixes last week, nothing too bloggable. They were focused on securing private group activity and caching, which was causing some weird behavior. So, rather than blog those, my periodic Mix post this week is more metrics. As a follow up to my first Fun with Numbers post, I… Read More

Polishing Mix Groups

Rich and Anthony deployed a boat load of fixes and enhancements to Mix on Friday night. I might have mentioned before the Mix is going to be used more by internal teams, so we addressed groups with this deployment for the most part. Some of these are bug fixes that have been needed for a… Read More

DIY Development

The WSJ Business Technology blog has a post about “Where the Next Generation of Techies Won’t Come from“. Aside from offending my grammatical sensibilities, you know, ending a sentence with a preposition, the post interests me for a couple reasons. The crux of the post refers to statistics published by the Computer Research Association that… Read More

Do You Know Robert?

It’s funny how micro-focused I can get. I am continually reminded of how much I live in a bubble world, and it’s always nice to have that bubble popped. Working in technology, I tend to assume that other people are geeky like me. They have Tivo, broadband, Macs, iPhones, blogs, hundreds of “friends” on Facebook/Twitter/network… Read More