Fixes and New Stuff for Mix

January 1st, 2008 9 Comments

mixbeta.jpgMix has been live for over a month now, and just before Christmas, Rich and Anthony dumped a bunch of bug fixes and new stuff. Maybe you noticed, maybe you didn’t. Many of these are ideas that people submitted, so this is the part where I say the system works.

This is also the part where I give props to Rich and Anthony. If you read here, you already know Rich rules. Anthony, though new to Ruby, is quickly taking to it, and the fact that he’s a cyborg that never needs sleep helps him work all the time.You’ll notice that David, his previous boss, misses him in Fusion Intercompany development.

Some quick hits on the first 6 weeks of Mix:

We didn’t get analytics on Mix until after the initial week, so the stats are probably a bit higher. Anyway, without further ado here’s the list of recent fixes and enhancements:

Probably the most important fix is one Eddie requested; we applied a beta to Mix. Some of this stuff may seem trivial, obvious or belated, but keep in mind, we have two developers.

Composite Pages
I wanted to highlight one feature that I’m not sure is obvious. Every object in Mix can have a products associated to it. This allows us to build what we call a composite page.

Clicking the product “Oracle Mix” on an idea takes you to a composite page showing ideas, groups, questions, employees and customers all of which are associated with the product Oracle Mix. As the community grows, we think a composite listing for each product is a killer feature.

We do something similar for tags. For example, if you click the tag “mix” on an idea, you’re taken to a page showing all the ideas tagged mix. No brainer there, but in the right-hand column, you’ll also be able to click over to see profiles, questions or anything tagged with “mix”.

These are easy ways to find topical information within Mix.

On Deck
So, what’s next for Mix in the New Year. The tentative goal right now is to come out of beta with a formal announcement and release to a few large Apps user groups sometime in January. Before then, we’re planning to build out the groups feature significantly over the next few months, including improvements to group administration.

We’re also testing ways to prevent duplicates (ideas, groups, etc.) and yes, RSS feeds and email notifications are a top priority. These should be coming very soon, and we know they’re critical. Small features like the ability to see how many people have viewed an idea or question are also probably going to sneak in soon.

We’ll also be ironing out UI issues with Safari, Opera and Firefox 3 too. If you see browser-specific issues, let us know. The Send feedback link is the method we use for reporting bugs or asking questions about Mix. We’ll also be establishing a weekly schedule for deploying changes at some point. Watch the yellow bar for details.

If you’re wondering, I’m in charge of finding people within Oracle to answer questions and address ideas. We’ve had good acceptance of Mix as a tool for listening to customers, but a lot of people are still nervous about communicating in the open. It’s a work in progress for sure, but we’ll keep plugging.

What are your thoughts on Mix so far? Any thoughts on improvements? Sound off in comments.


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9 Responses to “Fixes and New Stuff for Mix”

  1. Rich Manalang - FriendFeed Says:

    Fixes and New Stuff for Mix

  2. David haimes Says:

    One reason people can be cautious communicating in an open forum is they are not sure what info is ok to share and what legally we cannot.

    Providing guidelines for oracle folks in this area would be a good idea.

  3. davidhaimes Says:

    One reason people can be cautious communicating in an open forum is they are not sure what info is ok to share and what legally we cannot.

    Providing guidelines for oracle folks in this area would be a good idea.

  4. Jake Says:

    I understand the reasons, since we’ve all had the same training on what you can/can’t say. You know I can’t provide guidelines on this aside from ‘read the policies legal has established’.

    However, saying something is better than saying nothing, and most legal restrictions, e.g. rev rec, are well understood by customers. Even if they don’t like the answer or think it’s evasive, customers would rather have that than silence.

    People need to establish a voice anyway, like you’ve done.

  5. Jake Says:

    I understand the reasons, since we’ve all had the same training on what you can/can’t say. You know I can’t provide guidelines on this aside from ‘read the policies legal has established’.

    However, saying something is better than saying nothing, and most legal restrictions, e.g. rev rec, are well understood by customers. Even if they don’t like the answer or think it’s evasive, customers would rather have that than silence.

    People need to establish a voice anyway, like you’ve done.

  6. davidhaimes Says:

    Fair point, it’s probably more a case of showing that there is a lot we can say and how well that is received by customers.

    Let me know if you need help with that!

  7. David haimes Says:

    Fair point, it’s probably more a case of showing that there is a lot we can say and how well that is received by customers.

    Let me know if you need help with that!

  8. Saleem Says:

    This is a great place, well done for putting this together. Now answer this are you using anyting from WebCenter here? is not why not? and where can I find something similar to Mix built on WC Suite.

    I could use this site as a proof of concept for my entire E2.0 strategy :)

  9. Jake Says:

    If you poke around here, you can trace the history of Mix. The short version is that we're a small team of 4 (2 developers), driving innovation within Oracle, i.e. not a product team per se. We have Rails skills already, so it was an easy way to get started and make some headway.

    Mix is JRuby on Rails, running on the Oracle stack (apps server and database); that's what it is now, but I have no insight into its future. We no longer manage it, so you'll want to ping the Marketing team (on the Mix blog?) for specifics.

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