On Product Management

I’ve been in software product management for about ten years now.
Connect, my latest product, has reached a critical stage in its life. It’s the first product I’ve managed from its inception, so I’m getting interesting new experience as it grows.
It’s pretty robust and has most of the big features people need in a social platform. [...]

I Need to Use FriendFeed More

Did anyone notice a larger than normal bump in their FeedBurner stats last week?
Last week, the FeedBurner numbers shot up from about 1,000 readers to more than 1,500. I’m behind on my reading, but so far, I haven’t seen this covered anywhere but on the FriendFeed blog.
Some movement in subscribers is common. However, this was [...]

OpenSocial in the Enterprise Session from Google I/O

As promised, Rich’s session from Google I/O has been posted, and I’ve embedded here for your viewing pleasure.

It’s a panel so, if you don’t want to invest the full 60 minutes, you can skip to Rich’s demo, which happens between 13:24 and 20:59.
He gives a quick demo of Connect and shares some OpenSocial gadgets that [...]

Google I/O Sessions Live

Some of the sessions from Google I/O have been posted, including the Wave breakout sessions.
I know one of these conflicted with Rich’s panel session, “OpenSocial in the Enterprise”. Rich was both bummed he had to miss it and worried that after the morning’s rousing keynote, no one would show up for his session.
Although he didn’t [...]

OraTweet Leaves the Nest

First off, thanks for hanging in there while I caught up on my R&R.
I came back today to hear the happy news that OraTweet will soon be available to anyone who wants to give it whirl. Noel is prepping the final package for distribution, but if you’re interested now, head over to oratweet.com and sign [...]

Twitter’s #fixreplies Boo-Boo

Update: Twitter founder Biz Stone has posted exactly the explanation we (all 3% of us) wanted, and I completely understand the hurry to rush out without fully thinking through the loud ramifications of the squeaky 3%. Kudos.
You’ve probably heard about the Twitter @replies fiasco by now.
Marshall has a good recap and explanation of the “fix” [...]

What’s New in Connect 4.0?

As I mentioned last week, we’ve released the 4.0 version of Connect, which includes a boat-load of new stuff.
Our main goals for this release were:

Put the focus on people, not on objects.
Make it dead simple to share anything.
Aggregate information by supporting multiple sources.
Provide intelligent filtering for easy viewing.
Consolidate output of the information we aggregate.
Give groups [...]

I Guess We’re a Product Team After All

Well, our big redesign of Connect, version 4.0, is finally live. Anthony and Rich are knocking out some final issues, but we cut over earlier this afternoon.
Luckily, it’s the weekend. So, our users aren’t using right now.
Unluckily, it’s the weekend, and everyone on the team has plans.
Next week, I’ll fill you in on the new [...]

Connect Flirts with 200,000 Pageviews

April was a big month for Connect, if you consider 195,000 pageviews and 11,000 unique visitors big anyway.
If you’re Facebook or Twitter, that’s a slow morning, but for our little network, which has a capped number of possible users somewhere around 80,000, it’s gangbusters.
Since January, Connect has been growing each month, and I wonder [...]

OraTweet in the News

Our buddy Noel (who has a new blog) got some mainstream news coverage today from Michael Hickins at Information Weekly.
Hickins mentions OraTweet, calling Oracle as the “unlikeliest company to launch a product of this nature”, and quotes Noel in his post. Very cool indeed for Noel, whose little side project is all grown up now.
It [...]

Musings on Relationship Symmetry in the Enterprise

The title sounds pretty highbrow academic. It’s funny to me.
Anyway, I just read that according to ComScore, Twitter grew 131% in March.
Insanity.

That number doesn’t include international or client-based usage. While I read through my feeds today, I got five new follows, all from people I don’t know. Oh, and there’s the whole Aston Kutcher vs. [...]

What’s New with Connect?

Glad you asked, or didn’t either way, you’re still reading.
It’s been a long time since I blogged about new features on Connect. I know not everyone can see the goodness (or care), since it’s internal only. But I figure some of you might be interested anyway.
When last I wrote about Connect features, we were launching [...]

What is it about Kudos?

Last week, Paul spoke on a webinar panel hosted by Communitelligence about social networking inside the firewall. Also on the panel were Lee Aase of the Mayo Clinic and Polly Pearson from EMC.
I didn’t attend the webinar, but Paul mentioned that Kudos was well-received. We did a follow-up meeting with some folks from EMC, Jamie [...]

I Want VLI

Back in 2006 while on a trip to HQ, I sat in a meeting with some folks from the User Experience (UX) team. I don’t remember exactly what the purpose of the meeting was, but we wandered off topic and were just bouncing ideas off each other.
I threw out the idea of a zero interface, [...]

On Browsers

IE6 is like that cold that just won’t go away; you feel well enough to go to work, but it keeps sapping your energy.
To many users, IE6 is the Internet. It came with your computer, and it’s the way you get online. Resisting the urge to put online in quotes. Like many web apps, we’ve [...]

Trying Pivotal Tracker

Last week, Rich proposed that we try Pivotal Tracker for Connect.

Our work on Connect can be loosely described as agile. We generally meet, either in person or on the phone, to hash out major feature releases, and then Rich and Anthony build and deploy. And I test. Every six months or so, we rinse and [...]

Connect Adds Geolocation

Now, we know where you are . . . but only if you tell us.
Yesterday, Rich completed the addition of geolocation tracking to Connect. Now, when you OraTweet your location or update your Connect status with the secret phrase “@location” followed by a place (address or city or country), Connect stores your location.

And that’s pretty [...]

Twitter Break: Unexpected Use Cases, Search

I read a couple Twitter news items today that interested me.
First was an interesting TED talk from Twitter co-founder and CEO, Evan Williams. It’s embedded below, if you’re reading on theappslab. If you’re not, click through and have a look. It’s only eight minutes, so not a major time spend.

The title caught my attention right [...]

More on Social Search

So, yesterday I started making the case for social search as an excellent way to find information locked away within an enterprise, and the ability to get good information from social search pays for investments in social networks.
I didn’t cover much detail though. So, that’s the focus of today’s post.
Social search in my mind doesn’t [...]

Social Search Wins

When you start talking to an enterprise crowd about social networking, inevitably someone asks for real business benefits, a.k.a. ROI. I know, hard to believe.
When we first started the ‘Lab, Paul used to ask how many people have a Facebook/MySpace/LinkedIn account. Usually less than half the room would raise hands, and that number went way [...]