Written by Jake.
Also tagged under Uncategorized.
First off, sorry for sending spam and bacn, the other inbox meat, all over the place. I’m trying to build a community here, so mind the dust.
Remember Puneet from Life in the Bullpen? His comment on an idea of mine got me thinking of another reason why you should use Mix.
The network humanizes the software [...]
Written by Jake.
Also tagged under Uncategorized.
About a month ago, I blogged about the 11g R1 documentation’s Easter Egg feature, comments. At the time, I recall thinking this was a great, easy way to engage people, but wondered if anyone would a) comment or b) reply to comments.
Color me surprised. Today, Steeve Bisson blogged about comments he made to the [...]
Written by Jake.
Also tagged under Uncategorized.
Rich created an Oracle space over at satisfaction, a startup focused on crowdsourcing customer service.
Their site allows companies to give customers “people-power customer service”.
I know for a fact we already have real-live people in support, but the aim here is to facilitate an open conversational approach, centered around more general issues and questions, rather than [...]
Written by Jake.
Also tagged under Uncategorized.
For a “new web” focus group. Apps UX as we fondly call them internally, is a team shepherded by Jeremy Ashley, focused on making our Applications better.
They are looking for Oracle employees and non-employees with experience and zest for new web. From the blurb they sent me:
“The Applications User Experience Group at Oracle is [...]
Written by Jake.
Also tagged under Uncategorized.
Yesterday, I blogged about 11g updates to documentation tools that Eddie and I have written. I just noticed that Justin has a post about the 11g documentation as well. Apparently, each page now features comments at the bottom. I had to check this out for myself, and sure enough, here it is.
Don’t believe it? Go [...]
Written by Jake.
Also tagged under Uncategorized.
I woke today to a wave of coverage on our little Connect project from ZDNet, namely Dennis Howlett, Michael Krigsman and Larry Dignan. I will spend today riding this wave, hoping not to eat it.
Interlude
After we went alpha, we needed a name for our little project. In true new web fashion, we offered our users [...]
Written by Jake.
Also tagged under Uncategorized.
It’s been a hectic couple of days. Thursday, I wrote about IdeaFactory, our internal new web think tank idea collector. At the end, I teased the introduction of a new project of ours. Shortly after my post we launch it in alpha, and suffice to say, we opened the floodgates. For now, the project [...]
Written by Jake.
Also tagged under Uncategorized.
We debuted the IdeaFactory roughly a month ago, with Justin launching it for us. In that time, we’ve had:
More than 9,000 page views.
About 2,000 visits from over 1,000 unique visitors.
An average time spent of 12 minutes per visit.
An average of more than 4.5 pages viewed per visit.
45% of our visitors returned at least once.
38% of [...]
Paul, Jake and I were chatting a few weeks ago wondering how we can establish an ongoing dialog with our peers in product strategy and capture the innovative ideas they have for our future products. We thought of several ways to do this:
Having conference calls to exchange ideas on a regular basis
Inviting our peers [...]
Written by Jake.
Also tagged under Uncategorized.
Thanks to Justin, editor of Oracle Technology Network (OTN), for his post on our internal Idea Factory. We hope the factory generates good feedback; we know some of the 70,000 people who work here have killer ideas. Now, we’re trying to mine them.
Justin has been building OTN into the largest online community of [...]
