First off, sorry for sending spam and bacn, the other inbox meat, all over the place. I’m trying to build a community here, so mind the dust. Remember Puneet from Life in the Bullpen? His comment on an idea of mine got me thinking of another reason why you should use Mix. The network humanizes… Read More
Tag: feedbacksystems
11g Doc Makeover: Part 2
About a month ago, I blogged about the 11g R1 documentation’s Easter Egg feature, comments. At the time, I recall thinking this was a great, easy way to engage people, but wondered if anyone would a) comment or b) reply to comments. Color me surprised. Today, Steeve Bisson blogged about comments he made to the… Read More
You Can Get Satisfaction
Rich created an Oracle space over at satisfaction, a startup focused on crowdsourcing customer service. Their site allows companies to give customers “people-power customer service”. I know for a fact we already have real-live people in support, but the aim here is to facilitate an open conversational approach, centered around more general issues and questions,… Read More
Applications User Experience Wants You . . .
For a “new web” focus group. Apps UX as we fondly call them internally, is a team shepherded by Jeremy Ashley, focused on making our Applications better. They are looking for Oracle employees and non-employees with experience and zest for new web. From the blurb they sent me: “The Applications User Experience Group at Oracle… Read More
11g Doc Gets a New Web Makeover
Yesterday, I blogged about 11g updates to documentation tools that Eddie and I have written. I just noticed that Justin has a post about the 11g documentation as well. Apparently, each page now features comments at the bottom. I had to check this out for myself, and sure enough, here it is. Don’t believe it?… Read More
A New Day
I woke today to a wave of coverage on our little Connect project from ZDNet, namely Dennis Howlett, Michael Krigsman and Larry Dignan. I will spend today riding this wave, hoping not to eat it. Interlude After we went alpha, we needed a name for our little project. In true new web fashion, we offered… Read More
Bigger Ideas, Superbig Participation Part 2
It’s been a hectic couple of days. Thursday, I wrote about IdeaFactory, our internal new web think tank idea collector. At the end, I teased the introduction of a new project of ours. Shortly after my post we launched it in alpha, and suffice to say, we opened the floodgates. For now, the project will… Read More
Big Ideas, Bigger Participation
We debuted the IdeaFactory roughly a month ago, with Justin launching it for us. In that time, we’ve had: More than 9,000 page views. About 2,000 visits from over 1,000 unique visitors. An average time spent of 12 minutes per visit. An average of more than 4.5 pages viewed per visit. 45% of our visitors… Read More
Building a Social Enterprise Application in Under 24 Hours
Paul, Jake and I were chatting a few weeks ago wondering how we can establish an ongoing dialog with our peers in product strategy and capture the innovative ideas they have for our future products. We thought of several ways to do this: Having conference calls to exchange ideas on a regular basis Inviting our… Read More
Nod to Justin from OTN
Thanks to Justin, editor of Oracle Technology Network (OTN), for his post on our internal Idea Factory. We hope the factory generates good feedback; we know some of the 70,000 people who work here have killer ideas. Now, we’re trying to mine them. Justin has been building OTN into the largest online community of developers… Read More