Hug a Developer

First off, sorry for sending spam and bacn, the other inbox meat, all over the place. I’m trying to build a community here, so mind the dust. Remember Puneet from Life in the Bullpen? His comment on an idea of mine got me thinking of another reason why you should use Mix. The network humanizes… Read More

11g Doc Makeover: Part 2

About a month ago, I blogged about the 11g R1 documentation’s Easter Egg feature, comments. At the time, I recall thinking this was a great, easy way to engage people, but wondered if anyone would a) comment or b) reply to comments. Color me surprised. Today, Steeve Bisson blogged about comments he made to the… Read More

You Can Get Satisfaction

Rich created an Oracle space over at satisfaction, a startup focused on crowdsourcing customer service. Their site allows companies to give customers “people-power customer service”. I know for a fact we already have real-live people in support, but the aim here is to facilitate an open conversational approach, centered around more general issues and questions,… Read More

11g Doc Gets a New Web Makeover

Yesterday, I blogged about 11g updates to documentation tools that Eddie and I have written. I just noticed that Justin has a post about the 11g documentation as well. Apparently, each page now features comments at the bottom. I had to check this out for myself, and sure enough, here it is. Don’t believe it?… Read More

A New Day

I woke today to a wave of coverage on our little Connect project from ZDNet, namely Dennis Howlett, Michael Krigsman and Larry Dignan. I will spend today riding this wave, hoping not to eat it. Interlude After we went alpha, we needed a name for our little project. In true new web fashion, we offered… Read More

Nod to Justin from OTN

Thanks to Justin, editor of Oracle Technology Network (OTN), for his post on our internal Idea Factory. We hope the factory generates good feedback; we know some of the 70,000 people who work here have killer ideas. Now, we’re trying to mine them. Justin has been building OTN into the largest online community of developers… Read More